Immigration, passport and visas

For specialist advice, you can request a call back from a Home Office advisor by calling 0300 222 0000, 24 hours a day. They can help with:

  • passports
  • visas
  • immigration
  • replacement documents

You can also get advice at The Curve Community Centre.

Changes to Grenfell relatives immigration policy – 28 June 2018

The Home Office has announced that relatives of victims and survivors who are core participants in the Grenfell Public Inquiry, or those called to be a witness at the Inquiry who are already in the country, will be able to extend their stay in the UK for a further six months.

Core participants are people or organisations who have applied for that status because they have a significant interest in proceedings or could be subject to scrutiny.

A core participant can be invited to participate during the Inquiry, for example by making statements or suggesting lines of questioning to be pursued. This will provide certainty for relatives who need to participate in the Inquiry’s evidence sessions.

Family members who are overseas with ‘core participant’ status, who are required to attend or are called as a witness to the Inquiry, will have their visit visas dealt with quickly and compassionately.

You can read the announcement in full here.

You can also read this helpful fact sheet here.


Home Office announces changes to Grenfell immigration policy – 11 October 2017

The Home Office has announced changes to the dedicated immigration policy for survivors of the Grenfell Tower tragedy so it provides a route to settlement in the UK.

There is an updated guidance page on the handling of immigration cases involving Grenfell Tower tragedy survivors and other affected individuals.

Immigration Issues

To support Grenfell Tower survivors and family members of residents, the Home Office is providing replacement passports and immigration documents where applicable.

There are two immigration schemes in place for non-British nationals who were living in Grenfell Tower or Grenfell Walk, or are related to those who were, who may need visa support. If a resident or family member is seeking advice about their immigration status, they can make an appointment to talk in confidence to our specialist team at Community Assistance Centre, 10 Bard Road, London W10 6TP by calling 0208 196 4531. In addition to individual appointments, Home Office staff will be available at The Curve Community Centre, every Thursday, from 2pm to 6pm on a drop-in basis.

The Home Office is clear that the Grenfell tragedy will not be used as a reason to carry out immigration checks on those affected.

The full eligibility criteria and timescales to access the schemes are published at and relatives-immigration-cases