The Council has agreed to pay compensation to residents who are living on the Walkways, Bramley and Treadgold House and Verity Close due to problems with services on the estate since the Grenfell tragedy.
Residents on the Walkways have told the Council about problems with the rubbish chutes, intercom systems and heating and hot water. Residents of Bramley and Treadgold House and Verity Close have also had problems with services, though on a smaller scale. The Council is working hard to put these issues right, some of which will take time.
In the meantime, the Council will pay 50 per cent of rent and service charges to tenants and 50 per cent of service charges to leaseholders living at home on the Walkways.
It will also pay 15 per cent of rent and service charges for tenants and 15 per cent of service charges for leaseholders living at home in Bramley and Treadgold House and Verity Close.
This will be paid weekly into their rent or service charges accounts until Sunday 1 April 2018 while the Council works to improve services on the estate. This arrangement will then be looked at again. There will be no immediate changes to the way residents pay their rent and service charges.
All residents in emergency accommodation will pay their full rent and service charges. Residents of the Walkways and Bramley and Treadgold House in temporary accommodation will also pay their full rent and service charges but the Council will cover the cost of the rent and service charges on their temporary home.
Residents who received Housing Benefit before the tragedy will receive Housing Benefit again from Monday 5 February. The Benefits Team has written to those residents at their home addresses with more information.
Council tax will need to be paid in full from Monday 5 February.
The Council has written to all tenants and leaseholders with more information and have also included contact details for any questions.