Grenfell Support is here to help anyone affected by the Grenfell Tower tragedy.

This website, which is managed and maintained by Kensington and Chelsea Council, provides you with information and support on housing, financial help, health, news updates, local activities and other services. 

It will also keep you updated on the Council’s Grenfell recovery activities, including rehousing residents from
Grenfell Tower and Walk and the wider Grenfell area.

In an emergency you can contact Grenfell Enquiries 24 hours a day on 020 7745 6414.

You can also keep updated via our social media feeds
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Latest News

This month’s Grenfell Silent Walk (Friday 14 December) will assemble at Kensington Town Hall (Hornton Street, W8 7NX) and make its way up Kensington Church Street, along Portobello Road, ending at the base of Grenfell Tower.

Temporary traffic restrictions are to be put in place on Kensington Church Street between 6pm and 8pm to minimise disruptions to the traffic and local area.

Residents have been giving us their views on the draft Local Lettings Policy aimed at helping those residents living on the Lancaster West Estate and in Bramley House move to a more suitable home, should they wish.

We recognise that many residents have remained in their homes following the Grenfell tragedy. Some of these residents now wish to move home as they are either overcrowded and need a larger property, need a more accessible home or are currently living in a temporary home provided by the Council and would like to move to a permanent home in the area.

The Policy

This draft policy proposes that homes on the Lancaster West Estate and in Bramley House that are empty and available, will be offered first to existing residents of the estate and Bramley House who need to move to a more suitable home but want to stay in the area. There are homes on the estate that have been vacated by other residents who have left the area.

Various workshops were held with residents earlier in the year to help produce the draft policy and the Council followed this up by sending copies of the survey to all of those residents who would be eligible under the policy. We also hosted an online survey and consulted with residents on our Housing Register.

The consultation on the draft policy ran for four weeks and the Council received over 70 submissions from residents.

What’s next?

The consultation feedback is now being considered and a final report will be discussed by the Council’s Leadership Team on Wednesday 9 January 2019. The recommended policy will be published alongside the report highlighting the results of the consultation on the Grenfell Support website and the Council’s website.

If agreed, the policy could be implemented early in the new year. Any properties not let through the Local Lettings Policy will be advertised to those residents on the wider Housing register.

Vacant homes will be prioritised on a separate section on the Council’s Home Connections website. We’ll also produce paper copies of adverts for the Lancaster West Neighbourhood Office.

Metal containers containing material which until now has been stored in garages on the Lancaster West Estate, will be taken to secure storage off site from Thursday 29 November. Further containers will be delivered and loaded with bags. Removals will then take place on Mondays and Thursdays until the process is complete.

Throughout this process, the debris is being handled safely and carefully monitored. All monitoring to date has not shown any cause for concern.

Results of the monitoring will be available to residents via the Lancaster West Neighbourhood Team.

The Ministry of Housing, Communities and Local Government (MHCLG) has confirmed the next steps in taking forward the additional environmental checks.

The Government has set up an expert multi-agency group which includes the Environment Agency, Public Health England, Kensington and Chelsea Council and NHS England to make sure soil surveying around Grenfell Tower is comprehensive and that analysis will be provided to the public. To provide independent scientific assurance, the Government Chief Scientific Adviser has established an independent Science Advisory Group to quality-check each stage of the process.

The Government has started procuring the relevant expertise this week to undertake the initial assessments needed. These will be independent specialists appointed on the basis of their environmental expertise. They will be chosen from a network of leading experts and overseen by the expert multi-agency group.  We expect the initial findings to be published in spring 2019.

Once selected, the specialists will proactively engage the community on the design and implementation of the testing process. This will take place in the new year. There will be weekly drop-in sessions at The Curve every Tuesday afternoon with Government officials to discuss the programme, ask questions and meet the independent specialists. You can also contact with any concerns or questions you may have.

Further information and regular updates are available on the Gov UK website.

The local NHS will soon be offering extra health checks for any local resident who wants one. They have also arranged drop-in health advice clinics for anyone affected by the Grenfell tragedy.  More information can be found at:

Work is underway to replace the temporary banners around the top of Grenfell Tower that have been in place since the one year commemoration in June.

The Government has worked with the bereaved and survivors to ensure that the covering of Grenfell Tower is used sensitively for appropriate remembrance.

As a result, small adjustments are being made to the design that has been in place since June to ensure that the Tower is not lost against London’s skyline, whilst balancing the impact on the local community.

A new feature will include gentle illumination of the banners from dusk, which will fade as the evening progresses and turn off by 11pm. At no point will any areas of Grenfell Tower be exposed while the banners are being replaced, although residents may see some external scaffolding.

Grenfell Tower will also be illuminated in green on December 14 to mark 18 months since the tragedy and at future key dates.

If local residents experiences any disruption as a result of these changes, the Site Management Team can be reached on 07920 534378.

You can read the updated frequently asked questions on possible soil and air contamination around the Grenfell site here.

If you have further questions on this subject you can email:

For more more information:

Help from the NHS:

Health advice from Public Health England:

General information on support for those affected by Grenfell:

Grenfell United and the community asked for a meeting last night which gave local people the chance to ask questions about possible soil contamination following the Grenfell tragedy.

You can read the FAQ from the meeting here.  These will be updated in the next seven days.

The FAQs are also available in  Arabic and  Farsi 

If you have further questions on this subject you can email:

For more more information:

Help from the NHS:

Health advice from Public Health England:

General information on support for those affected by Grenfell:

Additional environmental checks are to be carried out in and around the Grenfell Tower site to provide extra reassurance to survivors and local residents. You can read the full government statement here.

Kensington and Chelsea Council has welcomed the announcement that the government will take responsibility for the Grenfell Tower site from the Metropolitan Police. The Council has always maintained that it should have no part in any day-to-day operations.

The announcement comes after the Metropolitan Police confirmed it has completed the forensic investigation of Grenfell Tower, which means the Tower is no longer required as a crime scene.

The government will now make operational decisions on issues such as the site’s safety, security and access arrangements, until the future of the site has been determined by the community. A formal agreement will be finalised in the autumn.

As these arrangements are put in place, the site will continue to be managed by the independent Site Management team who have been in place since July 2017.

Led by Doug Patterson, Chief Executive of the London Borough of Bromley, the team is responsible for all aspects of the on-going day-to-day management, such as health and safety and security. This ensures the Council will continue to take no role in making decisions regarding the site.

The local policing team will continue to work closely with the Site Management team and patrol the surrounding area to protect the integrity of the site.

The Council has always been clear that in the long term, it is for the Grenfell community – the bereaved, survivors and residents – to decide on the future of the tower site. The community must have full control to shape the legacy of Grenfell following this tragedy. Earlier this year the Council signed up to a set of principles with the government committing to this and this remains our position.

You can find the government’s full statement here.

The site principles, signed up to by RBKC, can be found here.

A set of commitments to those affected by the Grenfell tragedy were discussed and agreed by Councillors last night (Wednesday 25 July).

“Our Commitments to those affected by the Grenfell tragedy” sets out our approach to working with survivors, the bereaved and the wider community towards long-term recovery.

The approach is informed by the many conversations with survivors, the bereaved and wider community we have had over the past year and has been developed together with NHS partners, West London Clinical Commissioning Group (CCG) and Central and North West London NHS Foundation Trust (CNWL).

Our overall aims are:

– To support survivors and those who were bereaved as a result of the tragedy to rebuild their lives

– To support with community-led recovery for the wider community, helping people to build a better future for themselves and families

– To help all those affected by the Grenfell tragedy to support themselves and each other, developing capacity and resilience for a better future

The Leadership Team – the Council’s decision making body – approved the commitments as a basis for further consultation and engagement. This will take place in the coming months so that we can hear more about what matters to survivors, the bereaved and the wider community.

The commitments are only the beginning of a wider conversation with the community and we have deliberately made them open-ended to ensure that they leave room for discussion, debate and challenge. They will be the foundation of a long-term recovery strategy, to be developed in partnership with residents and agreed by the Council in the autumn.

We will be contacting as many local community groups as possible to hear their ideas. There will be a number of drop-in sessions, workshops as well as dedicated consultation website for people to give us their views.

You can read more about the commitments on the Council’s website.

Grenfell Support Newsletter

Weekly update on what’s happening.